I’m having issues opening or downloading an eBook on my device, what do can I do?

Sorry to hear you’re having trouble! If the eBook is not downloading or opening straight away, you may find that clearing your cookies/cache is an easy quick fix to the problem.

If you’re still having trouble, here are some helpful tutorials for opening and saving PDFs on your device:

https://support.apple.com/en-au/HT202075

http://joyofandroid.com/open-pdf-android/