How can we help?

Our customer service team always endeavors to respond to questions as quickly as possible but to get an even quicker answer, be sure to check we haven’t already covered it off! Select the category that applies to you to see questions and answers we often get asked, or find our full list of FAQs here.

Still can’t find what you’re looking for? Complete the contact form and we’ll get back to you within 3-5 business days. If you find our contact form is not working, please clear your cache and refresh the page.

NOTE: Coles and Woolworths have deleted Queen Rum, Brandy and Parisian Essence from their range, so we have had to stop producing them. We understand they were much loved, heritage Australian products and we sincerely apologise for the inconvenience.

Get help with: